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We Have Been Awarded A Citation ISO Certification!

May 23, 2024

Genfit Citation ISO Certification Post

We have received ISO 9001 for quality management and ISO 14001 for environmental management systems by Citation. This significant achievement marks a pivotal moment in our journey towards excellence and reflects our unwavering commitment to quality, efficiency, and continuous improvement.

What is ISO Certification?

ISO (International Organisation for Standardisation) certification is a globally recognised standard that ensures products and services meet the highest levels of quality, safety, and efficiency. Achieving this certification is not merely a testament to the quality of our offerings but also an assurance to our clients, partners, and stakeholders that we adhere to internationally recognized best practices.

What is ISO 9001?

ISO 9001 is a globally recognised standard for quality management. It helps organisations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. It’s a powerful improvement tool that shows the world your business is committed to delivering quality and has customer satisfaction at its core.

What is ISO 14001?

ISO 14001 is the internationally recognised standard for environmental management systems (EMS). It provides a framework for organisations to design and implement an EMS, and continually improve their environmental performance. By adhering to this standard, organisations can ensure they are taking proactive measures to minimise their environmental footprint, comply with relevant legal requirements, and achieve their environmental objectives. The framework encompasses various aspects, from resource usage and waste management to monitoring environmental performance and involving stakeholders in environmental commitments.

Our Journey to ISO Certification

Achieving ISO certification is no small feat. It involves rigorous evaluations and adherence to strict standards across various aspects of our operations. Here’s a glimpse into our journey:

  1. Assessment and Planning: We began by conducting a thorough assessment of our existing processes and practices. This phase involved identifying areas that needed improvement and developing a detailed plan to align our operations with ISO standards.
  2. Implementation of Best Practices: Next, we implemented a series of improvements across different departments. From refining our quality management system to enhancing customer service protocols, every aspect of our operation was meticulously upgraded to meet ISO criteria.
  3. Training and Development: Our team is our greatest asset, and their development was a crucial part of this journey. We conducted extensive training sessions to ensure that everyone was well-versed with the new standards and procedures. This collective effort ensured that we were all on the same page, striving towards the common goal of ISO certification.
  4. Internal Audits and Reviews: Before the final audit, we conducted several internal audits and reviews. These sessions helped us identify any remaining gaps and allowed us to make necessary adjustments. Our internal audit team played a crucial role in maintaining objectivity and ensuring that we met the high standards set by ISO.
  5. Final Audit and Certification: The final step was the official audit conducted by ISO-certified auditors. Their comprehensive evaluation confirmed that our company met all the required standards. Receiving the confirmation of our certification was a moment of immense pride and satisfaction for everyone involved.

What This Means for Our Clients and Partners

ISO certification is more than just a badge of honor; it’s a promise to our clients and partners. Here’s what you can expect moving forward:

  • Enhanced Quality: Our products and services will consistently meet the highest quality standards, ensuring reliability and excellence.
  • Improved Efficiency: Streamlined processes and best practices mean that we can deliver better results in a timely and cost-effective manner.
  • Customer Satisfaction: Our focus on quality and continuous improvement translates into higher customer satisfaction and stronger relationships.
  • Global Recognition: Being ISO certified enhances our credibility and opens up new opportunities for partnerships and growth on a global scale.

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